Question 1

I only have one location. Is this still useful?

Accepted Answer

Yes. The same drift happens between shifts, teams, and individuals. The result adapts to a single-location business.

Question 2

Is this asking me to be rigid?

Accepted Answer

No. The diagnostic looks at whether the same process runs in the same shape, with proof. Local adaptation for real edge cases is fine; drift on the standard is not.

Question 3

What do I get at the end?

Accepted Answer

A read on consistency, where drift is most likely, and one process to standardize first.